Meet Celebrates Second Consecutive Feefo Gold Trusted Service Award Win!

2-3 Minutes

 We are thrilled to share that Meet has been awarded a Feefo Gold Trusted Service Award...

By Yasmiina McIntyre

Customer Success Executive

 We are thrilled to share that Meet has been awarded a Feefo Gold Trusted Service Award for 2024, making it our second consecutive year of winning the award. The badge of honour, received in January 2024, underscores Meet’s steadfast commitment to delivering a world-class customer experience, throughout the past 12 months (and beyond).

The Feefo Gold Trusted Service Award serves as an independent seal of excellence, earned through honest feedback from real, verified customers. It recognises businesses that consistently go above and beyond, ensuring an exceptional level of service all year round.

Ending 2023 with an average feedback rating of 4.9 out of 5 stars, having maintained this since the end of 2022, is no small feat. It’s a pat on the back for our teams who are dedicated to providing the best experience possible to the people we work with.

Feefo is the world’s leading verified customer reviews platform, that allows us to gather real insights from candidates and clients who have worked directly with us. The decision to use Feefo aligns seamlessly with Meet’s commitment to putting the voice of the people we work with at the forefront of our operations. By leveraging Feefo, we gain a deeper understanding of our strengths, areas of improvement and the ever-evolving needs of the recruitment and Life Sciences markets.

This commitment ensures continuous development and improvement across our global teams. Insights that we gather from our verified reviews are channelled into refining our Learning & Development programs.

The Feefo Gold Trusted Service Award also serves as recognition for Meet’s enhanced efforts to gather feedback at all stages of the recruitment cycle. As the coming year unfolds, at Meet, we are committed to building upon this success and building further awareness of the value of feedback, promising more exciting developments and achievements to come.

We would like to extend our gratitude to all of our wonderful community who have taken the time to share feedback with us over the past 12 months, making this award possible. You can read what people have to say about us on our website here!

A quick note from Hannah Haigh, our CEO, on Meet being awarded this prestigious badge again in 2024:

"I'm thrilled that Meet has earned the Feefo Gold Trusted Service Award for the second year in a row. This accomplishment reflects our commitment to exceptional service. We see it not as an endpoint but as motivation for continuous improvement. We deeply value the feedback received through Feefo, using it to refine our strategies and better meet the needs of our clients and candidates. This award fuels our determination to provide even greater value in the future. Thank you to all those in the Life Science community who made this award possible!

Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their products or services.   


Congratulating Meet on winning this year’s award, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

“The Trusted Service Awards have always been about recognising companies, like Meet, that go beyond the norm to deliver a great service and receive great feedback from delighted customers in return. I look forward to seeing what Meet and our other customers achieve next year.

If you are interested in a career move within Life Sciences or have a skills gap in your team that needs filling, contact us today.

Book in a call with one of the team about your hiring needs.

Meet Recruitment 2022. Meet Recruitment Ltd., Meet Recruitment Inc. and Meet Personalberatung GmbH are all subsidiaries of Meet Group (No. 13556131) a company registered in England and Wales at Irongate House, 22-30 Dukes Place, London, EC3A 7LP.
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