Key Account Manager

About the Role: Our client, a prominent provider of over-the-counter (OTC) products, is seeking a dynamic and experienced Key Account Manager to join their team. This role is ideal for someone with a strong background in account management and a passion for building and maintaining relationships with key clients.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with key accounts to ensure customer satisfaction and long-term partnerships.
• Sales Strategy: Develop and implement strategic sales plans to achieve sales targets and drive business growth within assigned accounts.
• Account Growth: Identify opportunities for upselling and cross-selling within existing accounts to maximize revenue potential.
• Negotiation: Lead negotiations with key clients to secure favorable terms and conditions, ensuring alignment with company objectives.
• Market Insight: Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and threats.
• Collaboration: Work closely with the sales, marketing, and product development teams to ensure a cohesive approach to account management.
• Reporting: Provide regular reports on account performance, sales forecasts, and market insights to senior management.
• Problem Solving: Address any issues or concerns raised by key clients promptly and effectively to maintain high levels of client satisfaction.

Qualifications:

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Proven experience as a Key Account Manager or in a similar role within the OTC or healthcare industry.
• Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels.
• Strategic thinker with the ability to analyze market data and develop effective sales strategies.
• Highly organized with strong project management skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to travel as needed to meet with key clients.

What’s on Offer:

• Competitive salary and benefits package.
• Opportunity to work with a leading company in the OTC industry.
• Supportive and collaborative work environment.
• Opportunities for professional development and career growth.